Privacy Policy

⦁ USER INFORMATION

Who is responsible for processing your personal data?

EBANO APARTOTEL SLU is the CONTROLLER of the USER's personal data and informs you that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form from which we have obtained your personal data, we will process it confidentially for the following purposes:

In the Contact form

To respond to queries or any type of request made by the user through any of the contact forms made available on the controller’s website. (based on the legitimate interest of the controller, Art. 6.1.f GDPR)
To conduct statistical analyses and market studies. (based on the legitimate interest of the controller, Art. 6.1.f GDPR)
In the Newsletter form
To send newsletters, updates, offers, and online promotions. (based on the data subject’s consent, Art. 6.1.a GDPR)
In the Booking form
To formalize bookings at the controller’s establishment. (for the performance of a contract or pre-contract, Art. 6.1.b GDPR)
To send commercial advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, to clients, regarding products or services similar to those initially contracted with the client (Art. 21.2 LSSI).
(based on the legitimate interest of the controller, Art. 6.1.f GDPR)
In the E-commerce form
To manage your online purchase or order, process the payment, and proceed with its delivery or activation, based on the general terms and conditions.
(for the performance of a contract or pre-contract, Art. 6.1.b GDPR)
To manage, maintain, improve, or develop the services provided. (for the performance of a contract or pre-contract, Art. 6.1.b GDPR)
To conduct satisfaction and quality surveys.
(based on the legitimate interest of the controller, Art. 6.1.f GDPR)
In the User registration form
To manage the user account to provide personalized access to the website and interactive services it offers.
(based on the data subject’s consent, Art. 6.1.a GDPR)

How long will we keep your personal data?

Your data will be kept no longer than necessary to fulfill the purpose of the processing or as required by legal obligations. Once no longer needed, the data will be deleted using appropriate security measures to ensure anonymization or complete destruction.

Who do we share your personal data with?

No communication of personal data to third parties is planned, except if necessary for the development and execution of the purposes of the processing, to our communication service providers, with whom the CONTROLLER has signed confidentiality and data processing agreements required by current privacy regulations.

What are your rights?

The USER has the following rights:

Right to withdraw consent at any time.

Right of access, rectification, portability, and erasure of your data, and to restriction or opposition to its processing.

Right to lodge a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

Contact details to exercise your rights:

EBANO APARTOTEL SLU. Ctra. San Antonio, km 5.1; Polígono 20 Parcela 197, - 07816 San Rafael (Illes Balears). E-mail: info@ebanoibiza.com

⦁ MANDATORY OR OPTIONAL NATURE OF INFORMATION PROVIDED BY THE USER
USERS, by ticking the appropriate boxes and entering data in the fields marked with an asterisk (*) in the contact form or in downloadable forms, expressly, freely, and unequivocally accept that their data is necessary to meet their request by the provider, and the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is truthful and is responsible for communicating any changes to them.

The CONTROLLER informs that all the data requested through the website are mandatory, as they are necessary to provide an optimal service to the USER. If not all data is provided, it is not guaranteed that the information and services provided will fully meet your needs.

⦁ SECURITY MEASURES

In accordance with current regulations on personal data protection, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regarding the processing of personal data under its responsibility, and expressly with the principles described in Article 5 of the GDPR, by which data is processed lawfully, fairly, and transparently in relation to the data subject and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

The CONTROLLER guarantees that appropriate technical and organizational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD to protect the rights and freedoms of USERS and has provided them with the appropriate information to enable them to exercise those rights.

For more information about privacy guarantees, you can contact the CONTROLLER at EBANO APARTOTEL SLU. Ctra. San Antonio, km 5.1; Polígono 20 Parcela 197, - 07816 San Rafael (Illes Balears). E-mail: info@ebanoibiza.com